Legal

Privacy Policy

Your privacy matters to us. This policy explains how we collect, use, and protect your information.

Last updated: January 1, 2025

Introduction

Decafluence LLC, doing business as Decabrand ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website decabrand.com or use our services.

Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

  • Fill out our contact form (name, email, business name, website, message)
  • Subscribe to our newsletter
  • Schedule a consultation
  • Communicate with us via email or phone

Information Automatically Collected

When you visit our website, we may automatically collect:

  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website
  • IP address (anonymized where possible)

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested services
  • Send you information about our services (with your consent)
  • Improve our website and services
  • Analyze website traffic and usage patterns
  • Comply with legal obligations

Third-Party Services

We use the following third-party services that may collect information:

  • SendGrid: For email delivery when you submit our contact form
  • Cal.com: For scheduling consultations (if you choose to book a call)

Each of these services has their own privacy policies governing the use of your information.

Cookies

We use essential cookies to ensure our website functions properly. We do not use tracking cookies for advertising purposes. You can control cookies through your browser settings.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Your Rights

For California Residents (CCPA)

Under the California Consumer Privacy Act, you have the right to:

  • Know what personal information we collect about you
  • Request deletion of your personal information
  • Opt-out of the sale of your personal information (we do not sell personal information)
  • Non-discrimination for exercising your rights

For All Users

You may:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications at any time

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: hello@decabrand.com
Company: Decafluence LLC, doing business as Decabrand